Shipping policy

Effective Date: January 1, 2026

At T. Willingham Publishing, we are committed to delivering your books and merchandise safely and efficiently. Please review our shipping policy below before placing your order.

Order Processing

  • Orders are typically processed within 1–3 business days after payment has been received.
  • Orders are processed Monday through Friday, excluding weekends and holidays.
  • During new book launches, promotions, or holiday periods, processing times may be slightly longer.

Shipping Rates

Shipping costs are calculated at checkout based on your shipping address, package weight, and selected shipping method.

From time to time, we may offer free shipping promotions on qualifying orders.

Estimated Delivery Times

Delivery estimates begin once your order has been shipped.

  • United States: 3–7 Business Days
  • Canada: 5–10 Business Days
  • International: 7–21 Business Days

Delivery times may vary depending on carrier delays, weather conditions, customs processing, or other circumstances beyond our control.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking number so you can monitor your shipment.

International Shipping

We proudly ship to many countries worldwide.

Please note that international customers are responsible for any applicable customs duties, taxes, or import fees required by their country.

Incorrect Shipping Information

Please verify your shipping address before completing your purchase.

If you notice an error after placing your order, contact us as soon as possible. While we will do our best to update your information before shipment, we cannot guarantee changes once an order has been processed.

Lost or Delayed Packages

If your shipment is significantly delayed or appears to be lost, please contact us. We will work directly with the shipping carrier to help locate your package and provide the best possible resolution.

Damaged Orders

If your order arrives damaged, please notify us within 48 hours of delivery.

Please include:

  • Your order number
  • Photos of the damaged item(s)
  • Photos of the shipping packaging

We will review your request and provide an appropriate resolution.

Digital Products

Any digital products or downloadable content, where applicable, are delivered electronically and are not subject to shipping charges.

Contact Information

If you have any questions about shipping, please contact us.